
9/11/2009
Mr.
Brian Schmitt
Coldwell
Banker Schmitt Real Estate Co.
11050
Overseas Highway
Marathon
Florida 33050
Hi
Brian,
My
name is Michael Loew. My wife Terry and I were referred to your office
by a friend who told me to try one of your realtors, Sam Williams.
We were in the market for a vacation home in Marathon, Fl., as this
has been our dream for years. From day one, Sam has made us feel comfortable
in choosing your office and in choosing him. Sam has gone way above
and beyond our expectations in what we think a great realtor should
be. Sam found some homes that were in our price range, and we made
the decision to buy. The sale was a bit unconventional as it was a
bank owned property. Sam kept us up to date with every aspect of the
sale. He was very professional and he always answered his phone, and
more importantly he would call us or email us on a daily basis almost
anticipating our next questions. He worked with our real estate attorney
and personally delivered some of our documents. Living in Wisconsin
was tough to do our homework on the home as it was 52 years old. Sam
provided me with very competent and professional contacts such as inspectors
and tradesmen. He even met them at the property to give them access.
If your other staff is anything like Sam, you should be commended for
your hiring skills. I will probably rent my home on occasion and your
office will be the first to manage it. I closed on our home today and
Sam called again to congratulate us. What a great experience. Sam truly
was there for us every step of the way.
Thanks,
Michael
and Terry Loew